Privacy Policy

Want to delete your account? Request account and data deletion, even if you no longer have the app installed.

Guac Dating is operated by Monestiva LLC ("we", "us"), the controller of your personal information. This policy describes what Guac Dating collects and why. It is written to match what the app actually does.

What we collect

Your phone number. Required. We use Google Firebase to verify that you can receive an SMS at that number and to sign you in. Google also receives and stores this number to prevent spam and abuse across Google services, including Firebase. Phone verification does not verify your identity or relationship status.

Security and fraud prevention. We use Firebase App Check, Apple's App Attest, Google Play Integrity, and Google Cloud Fraud Defense (reCAPTCHA) to help detect modified apps, automated requests, and abuse of verification texts. Depending on your app version and platform, these providers process device and app integrity signals, security tokens, device identifiers, IP addresses, app and SDK versions, app interactions, and diagnostic or performance information. On Android, Fraud Defense may also process information about some installed apps, including malicious apps. Phone-authentication requests may be assessed using your phone number before a text is sent. These checks help protect accounts and the service; they are not used by Guac Dating for advertising.

Your profile. First name, age, gender, who you want to meet, what you are looking for, a photo, and a 20-second intro video.

Your location. If you grant permission, we read your device's location to compute distance to other users.

Your recordings. Voice notes you send to matches.

Optional community and launch updates. If you join an interest list, we store the details you submit. Our community signup form asks for your first name, email, town or city, phone platform, and confirmation that you are 18 or older. We also record the campaign and signup time. We use these details to email you relevant community invitations, group plans, feedback requests, and launch or platform updates. This list is separate from your app account and does not reserve a place or provide access to the app. You can leave the list, correct your details, or ask us to delete your interest-list information by emailing support@guac.dating.

How you found Guac Dating. During signup you may optionally tell us how you heard about the app. If you answer, we save that choice with your account, phone platform and signup time to understand which channels bring new members. If you skip it, the source is marked as not provided. This information is private to you and our authorized team and is deleted with your account. We do not use it to track you across other companies’ apps or websites or share it with advertising networks.

Website download links. We count clicks on our App Store, Google Play and Android interest links by day, destination and a broad source such as Instagram, web search or direct. The source can come from a marketing-link tag or the referring website. A source label may be kept in your browser tab for that visit. These counters contain no account IDs or advertising IDs; they do not identify installs or connect a website visitor to an app account. Our hosting providers still process ordinary request data to deliver and secure the website.

Safety information. We store reports and account activity needed to operate conversations, prevent abuse, and support members.

Technical data. Device and app information, IP addresses, installation identifiers, crash reports, push notification tokens, app-session activity, and call connection and quality information. We use these to deliver notifications and calls, diagnose problems, and protect the service.

What other users can see

Other users see your first name, age, approximate distance, city, photo, intro video, and what you are looking for.

Other users never see your phone number unless you and they both choose to lock in.

Other users never see your exact location. Before your location is stored anywhere another user can read, we round it to roughly one kilometre. Your precise coordinates stay in a private record only you can read. This is deliberate: precise coordinates in a dating app can be used to work out where someone lives.

What we do with it

We use your data to run the service: to show you people nearby, to deliver your voice notes, to connect your calls, to notify you when someone replies, and to investigate safety reports.

We do not sell your data. We do not run ads. We do not share your data with data brokers.

Service providers and their data use

• Google Firebase / Google Cloud — authentication, database, file storage, push notifications, crash reporting, app-integrity checks, and SMS fraud prevention
• Daily.co — carries live audio and video calls. We send your first name and account ID with the call credentials; Daily also receives connection information such as your IP address and call activity and quality data. Guac Dating does not enable recording of these live calls.
• Anthropic — with your permission, checks your current photo and sampled intro-video frames for a clearly visible person and appropriate content. Google Cloud Speech-to-Text — with the same permission, processes intro audio to check for spoken content. Guac Dating does not retain the resulting transcript. You can request human review instead; your profile stays hidden until your photo and intro are approved. Your live calls and private voice messages are not sent for these profile checks.
• Apple / Google — app distribution, push delivery, and device/app attestation

Our providers process data to deliver these services under their applicable terms. Some also process limited data for their own purposes: Google uses phone-authentication numbers for the cross-service spam and abuse prevention described above. Daily acts as an independent controller for service-usage data, including communication identifiers, activity logs, and performance data, to operate and improve its services, prevent abuse, and meet legal obligations. This is separate from Daily carrying your live audio and video on our behalf.

How long we keep it

Your profile and recordings exist until you delete your account. When you delete it, we remove your profile, your photo and video, your matches, and your voice notes from other people's conversations. This runs automatically and normally completes within minutes.

Safety reports are kept for up to 12 months after the account is closed, so a banned user cannot simply return. When a conversation is reported, its voice notes may be kept separately for moderator review for 30 days after the report, including after blocking or account deletion. Playback is restricted to authorized moderators; expired recordings are removed by daily cleanup.

Your rights

Wherever you live, you can:

• See what we hold about you
• Correct it
• Delete it — Settings → Delete Account, which is a real deletion, not a flag
• Take it elsewhere

If you are in the EU/UK (GDPR) or California (CCPA/CPRA), you have these rights by law, plus the right to object to processing and to complain to your regulator. We do not "sell" or "share" personal information as those laws define it.

To exercise any of them: support@guac.dating

Children

Guac Dating is strictly 18+. We do not knowingly collect anything from anyone under 18. If we learn an account belongs to a minor we delete it immediately. Report suspected minors in-app.

Security

Data is encrypted in transit and at rest. Access is enforced server-side: our security rules make it structurally impossible for one user to read another's phone number, private location, or conversation, regardless of what a modified app might request.

No system is perfect. We will notify you and the relevant regulator if a breach affects you.